We leverage AI technologies to uncover human insights. We offer three types of consulting services.
In Four Simple Steps
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Step 1: Define Content Features
Objective: Identify the specific content features you want to explore.
What: During a free 30-minute consultation, we will work with you to define the content features you are looking for. A content feature is essentially a description of the type of content you wish to investigate.
Next Steps: Schedule your free consultation to build a plan and receive a quote. After the meeting, we will send you a contract for review and signing.
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Step 2: Align with Your Expertise
Objective: Ensure our models accurately reflect your content expertise.
What: We will provide a sample of content that best matches the features you've defined. You can refine this sample by adding or removing items to create the most accurate pool of content. This refined sample will then guide our model to complete the analysis.
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Step 3: Quality Check
Objective: Review the initial results for accuracy.
What: We will deliver an output file (see example) for your review. You will have the opportunity to perform a quality check and provide feedback before we proceed.
An example of our output is included in Case Study: Analyzing Restaurant Reviews.
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Step 4: Data Visualization
Objective: Consumer insights
What: Once you confirm the quality of the output, we will provide frequency and percentage breakdowns for each content feature, including their lower, middle, and upper bound measures, along with in-group homogeneity measures. Data visualizations can also be created upon request.
Patient Satisfaction
Analyze patient feedback to detect areas of success and opportunities for improvement.
Quality Management
Extract evaluative ratings from text reports to enhance quality management and support informed decision-making.
Data Security: Our service processes semi-structured or unstructured text data.
We process “Public Data” and “Sensitive Data” as defined below:
Public Data:
Public data is purposefully made available to the public by the data steward or some other valid authority and may be freely disseminated without potential harm to the Client or its affiliates.
Sensitive Data:
Sensitive data includes information that is not openly shared with the general public but is not specifically required to be protected by statute, regulation or by the Client’s policies. This includes sensitive data that can be made available to the public, but is not freely disseminated without appropriate authorization from the Client or the data steward.
We DO NOT process “Restricted Data” and “Highly Restricted Data” as defined bellow:
Restricted Data:
Restricted data is highly confidential business or personal information. There are often general statutory, regulatory or contractual requirements that require protection of the data. It is intended for a very specific use and should not be disclosed except to those who have explicit authorization to review such data.
Highly Restricted Data:
Highly restricted data is business or personal information that is required to be strictly protected. There are often governing statutes, regulations or standards with specific provisions that dictate how this type of data must be protected. It is intended for a very limited use and must not be disclosed except to those who have explicit authorization to view or use the data. Regulations, laws and standards that affect data in DCL4 include, but are not limited to, the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.), the Export Administration Regulations (15 CFR 730 et seq.), the Health Insurance Portability & Accountability Act (HIPAA),Payment Card Industry (PCI) standards, and the Graham-Leach-Bliley Act (GLBA).